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Loading error on Firestick

mkabegg
Local Performer

My Pandora app won't open with Firestick attached to a Sharp TV.  The same firebrick was used on my Sony and it worked. 

net:ERR_CONNECTION_RESET.

I know my connection is good as other apps ie:You Tube etc working fine.

Moderator Edit: Format & title for clarity

 

 

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TannerPandora
Moderator
Moderator

Hi @mkabegg! Thanks for posting your experience. 

Let's try some troubleshooting:

  1. Restart your Firestick: To do this, just disconnect the Firestick from the power source.
  2. Clear your app data:
  • From the Home screen, select Settings > Applications > Manage All Installed Applications;
  • Select Pandora from the list;
  • From here, clear the cache and/or data. This may help resolve various intermittent performance issues.

Note: clearing data doesn't delete the app itself, but will log you out of Pandora.

Let me know how it goes.


Tanner | Community Moderator
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