Mood Media: Error message when trying to play music

[ashsteak]

Anyone else have an outage?  All of our restaurants are without music right now and we don't know if it's a lost hope.  Might be better news if we're the only ones, maybe it can get fixed. 

[TannerPandora]

Hi @ashsteak 

Welcome to community! Sorry to hear you're having trouble with Mood Media!

Are you still having trouble today? If yes, could you tell me more about your experience. Are you able to play music and then you receive the error message or does it happen immediately when you open the web site?

Thanks for your help!