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Mute won't shut off.

johnniedee13
Local Performer

See Subject above

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1 Reply

TannerPandora
Moderator
Moderator

Hi @johnniedee13! Thanks for posting to community and welcome!

I've moved your message over to our Other Devices board. 

We'll need more info from you in order to help properly diagnose what may be happening. The more details you're able to provide, the better equipped I'll be to help.

Are you listening to Pandora on a computer or on a device?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model (and carrier, if applicable)?
  3. Is there an error message? If so, what does it say?
  4. Can you provide me with a photo of what you're seeing? 

 

Let me know. 


Tanner | Community Moderator

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@PandoraSupport

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