No sound from Pandora on Hisense Android TV

[Stevevaboy]

When I open Pandora on my Hisense Android TV it's playing music but I get no sound unless I go into settings and log out and then log in again. I don't have this problem when I use Pandora on my other TV.

[TannerPandora]

Hi @Stevevaboy 

Let's try clearing the cache and data on your Hisense to see if it will help. These steps are general for Android TVs, so they may not fit exactly with your TV. If you find that they don't apply to your TV, I recommend checking your owner's manual for more specific steps.

• On the supplied remote control, press the HOME button.
• Select the Settings Gear icon  ⚙️
• Follow the steps according to your TV menu:
• Select Apps → See all apps → Show system apps.
• Select Apps.
• Under System apps, select Pandora.
• Select Clear cache, then select Ok.
• If the issue still occurs, move on to the next step.
• Select Clear data, then select Ok.
• If displayed, select CLEAR ALL DATA, and then Ok

Let me know if you're still having trouble. Thanks!

[neil4real]

Hi Tanner, I find this works for me, but it's not exactly desirable behavior to do it each time you use the app. Is there a plan for a proper fix?