While response times might be slightly delayed during the holidays, we're still here to help. Thank you for your patience, and may your holiday season be filled with joy and the music you love.
I am having same issue when listening on my Samsung TV using the app. I have run all updates.
@Crimsnkentucky I moved your post to the Other Devices space.
I'd be happy to help with any questions you have, but I will need additional information to do so.
Could you tell me a bit more about what is happening?
Is the issue that commercials will play on your TV, however music does not?
Does it appear that music is playing but there is no sound? Or is the issue that the app completely pauses and the play button is unresponsive?
The more details you're able to provide, the better equipped I'll be to help.
I look forward to hearing back.