In my Alexa app I can't see any off the Pandora station all are unknown and no pictures of song or artist
Moderator Edit: Changing title for clarity
Pandora Update 10/6/21: Hi all! Thanks for posting your experience. We believe this has been resolved. Please try again and let us know if you're still having trouble.
Thanks!
Hi @Angela1980! Thanks for posting to community.
I checked the Pandora account associated with your community profile, and I don't see any Alexa devices connected. Are you using a different Pandora account with your Alexa?
I'll follow up with you in a private message here on community to gather additional info. You may receive an email notification about this private message but please respond directly from community.
Thanks!
Reminder: Please do not post any personal information, such as phone numbers or email addresses on the community pages.
Same thing happening to me.
I'm having the same issue. I used to be able to see my Pandora station names and thumbnails but now it says unknown under every station and the picture is a default music note. This is on the Amazon Alexa app version 2.2.426944.0 on an Android device. It says recently played but these are supposed to be my created stations.
Hi @Username_here! Welcome to community!
I've gone ahead and passed on your experience and info to our engineering team for further investigation.
In the meantime, would you mind trying these steps:
Start by rebooting your modem and router.
Then try the following steps:
Thanks!
Pandora Update 10/6/21: Hi all! Thanks for posting your experience. We believe this has been resolved. Please try again and let us know if you're still having trouble.
Thanks!
Thanks for confirming @Username_here!
The issue where album art wouldn't load on Alexa has not been resolved.
If you continue to have trouble, please create a new post. This post will be closed from further comment to keep the community tidy.
Thanks for being part of the community!