Roku: Stations Not Updating Last Played Timestamp

[SandySaysArf]

I'm having the same problem.  The issue is Pandora is not updating the "Listened [X] days ago" information.

Model: 4800X-Roku Ultra, Ser.No. X01000FCMTXT, software version 15.1, Pandora version 7.1 Build 10.

Moderator Edit: Changing title for clarity

[TannerPandora]

Hi @SandySaysArf 

Thanks for stopping by the community! Sorry to hear you’re running into trouble with Pandora on your Roku, I know how frustrating that can be.

It looks like the current version of Pandora on Roku is 7.7 (Build 10). When you have a moment, could you check for any available updates on your Roku?

Once updated, try using Pandora again, it’s possible this issue has already been addressed in the latest version.

If you’re still seeing the same behavior after updating, feel free to follow up here. Hope it's fixed! 

[MeowGoodness]

I am having the same issue with a 4660X - Roku Ultra, S/N YJ00G7025459, Software version 15.1, Pandora Version 7.7 build 10.

[SandySaysArf]

Sorry, I meant version 7.7 build 10. Roku says Pandora is up to date. The problem appears to have started 40 days ago - the most recent date.

[MeowGoodness]

That puts us in the same boat, so to speak.  I've seen glitches before when the last played failed to update for a few days to about a week, but it always ended before now.

[TannerPandora]

Hi @SandySaysArf and @MeowGoodness 

Thanks for the follow up! Sorry for any trouble with listening to Pandora on your Roku.

Just to make sure I’m understanding correctly, it sounds like a couple of things may be happening:

• Recently listened to content is not updated. 
• Playlist are no longer sorting by recently played, and sorting my A-Z does not stay?

Does that sound correct? When you have a moment, could you help clarify a few details?

• Is this happening only with your playlists, or are your stations affected as well?
• When you select a sorting option, does the order change at all, or does it stay the same?
• Have you noticed if “Recently Played” updates correctly on other devices (like mobile or web)?

---

In the meantime, I’ve enabled a trace on your account so we can take a closer look from our side. While this trace is enabled, I'd like to begin our investigation by refreshing the connection between Pandora and your Roku devices. 

When you have a moment, please uninstall and reinstall the Pandora app on your Roku. You should be able to do that with the following steps:

• Remove the Pandora channel by highlighting it on your Roku home screen, pressing the * button on your remote, and selecting “Remove channel”
• Restart your Roku device
• Reinstall Pandora from the Channel Store and sign back in

Thanks for your help and patience in the meantime!

[MeowGoodness]

Ok, I uninstalled and reinstalled the channel on my Roku, without any perceived change in the Station listing.

To put a finer point on what I'm seeing, under each station are the words, "Listened XX days ago".  When I choose a station and listen to it, that XX is not resetting itself to reflect recently played and the station stays in the same place in the sorting order rather than moving up to the top.  I have noticed some other things:  One station is stuck at (Darby O'Gill Radio) "Listened 2 days ago", Shuffle is stuck at "Listened 4 days ago", and Neil Sedaka Radio (which I created at the start of this mess)  has no "Listened to" caption under it.

I hope that helps.

RussSmith

[TannerPandora]

Hi @MeowGoodness 

Thanks so much for taking the time to share these details with us, it’s been really helpful in understanding what’s going on.

I’ve gone ahead and created a ticket for our engineering team so they can take a closer look and investigate further. We appreciate your patience while this is being reviewed, and we’ll share any updates as soon as we have more information.

Thanks again for your help!

[SandySaysArf]

The sorting is not the problem. Sorting A-Z works. All the stations/playlists are sorting correctly based on the "Listened XX days ago." The problem is the ...days ago information does not update. It doesn't matter if it's a curated station or a personal playlist. The "recent stations" on Pandora on my phone are in the same order (it doesn't display "days ago.(?)"
I removed the Pandora app on Roku, unplugged/restarted and restarted Roku, and re-installed Pandora. So far, I don't see the station I'm listening to come to the top of the list, but sometimes it seems to take a while (a day?) for the "days ago" information to change.  I'll let you know tomorrow if it worked!  Thanks!

[TannerPandora]

Thanks for the follow up, @SandySaysArf! 

I created a ticket yesterday and shared this with our engineering team for further review and investigation. The experience you’ve described with the listening timestamp will likely need a closer look, and probably isn’t something that can typically be resolved with standard troubleshooting. We’ll share any updates as they become available to us. Thanks for your patience!

[Dgayala]

having the same issue.  Have removed Pandora then reinstalled it.  Restarted Roku, updated,showing newest version, no change. Glad to see it isn't just me....  Appreciate the look into it. 

[TannerPandora]

Thanks for posting, @Dgayala!

I've added your information to our ticket. Thanks for your patience in the meantime! 

[SandySaysArf]

Just to let you know, nothing changed.

[TannerPandora · Accepted solution]

Pandora Update: 4/8/2026

Hi everyone!

Thanks so much for taking the time to share your experiences with the station timestamp not updating on Roku. 

We believe this issue has now been resolved. When you have a moment, please try listening again on your Roku and let us know if you're still experiencing any trouble.

If the issue continues, please remove the Pandora channel from My Channels, then re-add it from the Channel Store and try again.

Thanks again for calling this out. Thanks for listening to Pandora!