Hi @Jessye_Leigh! Thanks for posting to community.
Looks like you've tried some troubleshooting already. I do see a new device association on 8/28 and wondered if that had helped at all.
I've gone ahead and enabled a trace on your account. If you're still having trouble, then I recommend running through the troubleshooting once more while the trace is enabled. I can take a look at see if anything stands out.
To start, please try a few standard network troubleshooting steps:
- Rebooting your modem and router, then restarting the Roku player. I would disconnect both for at least a minute.
- Try connecting directly with an Ethernet cable rather than using Wi-Fi, if the option is available for your model. This will help determine if it's a connection issue.
Try using the steps in the following link to see if an update is available for your Roku: https://support.roku.com/article/208755668-how-to-update-the-software-on-your-roku-streaming-device.
Finally, try deleting the Pandora channel from My Channels, and try re-adding it from the Channel Store. (You can find the Remove channel option by pressing the * key on your remote while the Pandora channel is highlighted on the home screen.)
Let me know how it goes.
