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Samsung TV - Error message

jakedav32
Local Performer

For the last few months whenever I try to open the Pandora app on my TV it doesn't work. The only time I can get it to work is to constantly reinstall it but the moment I close the app and go back in I get an error. I am not having this issue with any other app on my tv. 

Moderator Edit: Changing title for clarity

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1 Reply

TannerPandora
Moderator
Moderator

Hi @jakedav32! Thanks for posting and sorry to hear you're having trouble on your Samsung TV

Can you tell me a little more about your experience?

  • The model and year of your Samsung TV?
  • Are you connected via Wi-Fi or Ethernet?
  • What kind of error message do you receive? Are you able to take a picture of the error?
  • Does the Pandora app appear to load on the screen?
  • If the app loads, does it stay open or closes?
  • If the app loads, does music appear to play but no sound?

Thanks!


Tanner | Community Moderator
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