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Shuffle feature not working on Smart TV

Welks
Local Performer

My shuffle feature does not work on my Smart TV, however it works on my PC and Apple phone . Anyone have any suggestions?

 

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5 Replies

TannerPandora
Moderator
Moderator

Hi @Welks! Thanks for posting to community. 

Can you let me know the make, model and year of your Smart TV? I'll see what I can find out. 

Thanks!


Tanner | Community Moderator
~ New Music: New Music Monday
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jaye1s
Local Performer

i have a Samsung 7100 series

mod edit: format

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TannerPandora
Moderator
Moderator

Hi @jaye1s, thanks for posting!

Can you tell me a little bit more about what is happening when you're trying to shuffle your stations on your Samsung?

  • Do you receive an error message? If so, what does it say?
  • Are you able to shuffle, but it doesn't appear to work?

Thanks for the help!


Tanner | Community Moderator
~ New Music: New Music Monday
~ Check out Tip #16 Alarm Clock from Tanner's Tips
> > Follow us on Twitter @PandoraSupport

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dceppos
Local Performer

Hello.  Regarding this discussion chain.  I have the same issue.  Pandora launches fine on my Samsung.  All my stations are there and are clearly synced to when I use Pandora on my Android (I can tell due to the list of what was most recently played.  I simply can't find ANY shuffle option to link a few of my Christmas stations.  It does it on my Android and also my PC.  Any suggestions?

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TannerPandora
Moderator
Moderator

Hi @dceppos!

To clarify, are you trying to edit your Shuffle selection from your TV or trying to start Shuffle?

Can you tell me the make and model of your TV?


Tanner | Community Moderator
~ New Music: New Music Monday
~ Check out Tip #16 Alarm Clock from Tanner's Tips
> > Follow us on Twitter @PandoraSupport

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