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Sonos: Upgraded, but hearing ads

Local Performer

I upgraded Pandora (from Plus to Premium) but then started hearing ads. I went to Settings and turned off Artist and Discovery Messages. I don’t hear ads on the app anymore, but I’m still hearing ads when listening through Sonos. What can I do?

Moderator Edit: Edited title for clarity

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Local Performer

I upgraded to Pandora Plus so that when I listen to Pandora station such as “Easy Listening,” I don’t have to suffer through ads. I am listening via Sonos speakers ut the ads are still there. I am currently on free trial which is about to expire. I have contacted Pandora several times but it has not been helpful. Any ideas?

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@Mtnpeep I do see you've submitted a message to our support team through our help page.

Please keep an eye out for their email reply, and they will be happy to further assist.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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