cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Wiim Devices: Hearing commericals with subscribed account

MuzikHeaven
Local Performer

I have a Pandora Plus account but I'm still hearing commercials. I am using the Pandora App inside of my new Wiim Audio Streamer. I'm logged into my Pandora Plus account I checked like 10 times. but still playing commercials. Please help

Moderator Edit: Changing title for clarity

Labels (1)
0 Kudos
1 Reply

TannerPandora
Moderator
Moderator

Hi @MuzikHeaven 

Welcome to community!

I checked your Pandora account and I do see that you're upgraded to a subscription of Pandora Plus. While Pandora doesn't support Wiim devices, you should still be able to use voice commands with a linked account through Amazon. If you're having trouble, I would try re-linking your Pandora account  through the Amazon Alexa app.  Unfortunately, since we don't official support Wiim devices we don't have additional troubleshooting steps to share. For further help please take a look at Wiim Device Support.


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

0 Kudos