Hi @Tfgingras - Welcome to community! Thanks for posting your experience.
I created a ticket and passed your info and experience along to our engineering team. Can you confirm if you were able to try the troubleshooting steps above?
Let me know. Thanks!
“under the skip and play buttons will be a bar, that shows a controller on one end and a music note on the other. Move the slider from controller to the note”
I keep seeing this as a troubleshooting method and your wrong there is a bar but its just for the time of the song there is no controller or music note and you cant slide anything
Can we get some actual helpful troubleshooting or can you guys stop acting like you have solutions when really your programmers are bad at thier job
Moderator Edit: Format
I don't have a controller or music note on my screen either, just the timing bar.
All was well last night with Pandora, but woke up this morning to no sound within the app on my Xbox. All other apps on the Xbox seem to be working just fine. I uninstalled and reinstalled, but nothing is working.
So, it turned out my toddler dropped the controller, causing the left top button that sits behind the joystick (sorry, I'm not a gamer, I'm sure this button has an actual name) to become stuck and it had turned the volume all the way down. Once we got it unstuck, we were able to let the good tunes come through again. Hope this helps someone!