Yamaha: Pandora will not connect via MusicCast

[Ksthomas287]

Pandora will not connect via music cast. Says processing login. How do I log out and log back in? 

[TannerPandora]

Hi @Ksthomas287 

Welcome to community!

Are you still having trouble with your Yamaha? Unfortunately, there isn't a way to sign out through the Yamaha MusicCast app. I can remove the connection from your Pandora account and have you try again.

Let me know if you'd like to try this.

[Ksthomas287]

Yes, still having issues.

Would you mind removing connection? I will try to log back in after.

Sent from my iPhone

Moderator Edit: Merged posts

[Ksthomas287]

Would you mind removing connection? I will try to log back in after. 

[TannerPandora]

Hi @Ksthomas287 

No problem! I've gone ahead and removed the connection. Normally, I would say wait until you've been logged out before proceeding, but given that you're stuck in the log in, that won't work. For now, I recommend waiting at least an hour or two, and then power cycling your Yamaha by unplugging it for at least 5 minutes, and then restarting your phone.

I'd like to be sure that all the bases are covered, hopefully, this will help. Let me know how it goes.

[Ksthomas287]

I appreciate it! Will try it out in a few hours when I get home. 
thanks! 

[Chopjaw]

Can you please help me with my MusicCast issues?  I cannot log out of the app or do anything from the app with Pandora.  

[TannerPandora]

Hi @Chopjaw 

Welcome to community!

Looks like you may have been able to remove your devices from your account. Are you still having trouble with your Yamaha?