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Zoom of album playing on Smart TV

arbyolson1
Local Performer

e playing any station, my TV zooms to enlarge the picture of whoever is playing.  This is not wanted....anyone know if this is Pandora or a default setting on my new Sony TV?

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3 Replies

TannerPandora
Moderator
Moderator

Hi @arbyolson1 

Your description sounds like a screensaver.

Can you share a photo of what you're seeing when this happens? You can include a photo directly here on community. The best way to add the photo is through a web or mobile browser, you won't be able to add photos through emailed notifications.

Let me know if you have trouble. Thanks!


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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arbyolson1
Local Performer

image.jpg

image.jpg

 so this is what it looks like. Obviously the song had changed- maybe about 10 minutes. I don’t see screensaver in Sony settings. Suggestions? Thanks.

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TannerPandora
Moderator
Moderator

Hi @arbyolson1!

Thanks for the pictures. I can confirm that this is the screensaver. This was a feature that Android TV required be added for their Ambient Mode. Unfortunately, there isn't a way to disable the screensaver at this time.

However, I've noted your feedback and experience around this to our product teams to consider in the future.

Sorry for any inconvenience.


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport