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Accidentally started Premium Access session

Spenc
Local Performer

I accidentally unlocked a free trial to prandora but I don't want a subscription

 How can I be sure that I'm not signed up for anything 

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1 Solution

Accepted Solutions

AdamPandora
Moderator
Moderator

@Spenc Our support team has taken a look at your account and has confirmed that you enabled a complimentary session of Pandora Premium, which allows you to interact with an ad in order to listen to content on-demand.

Because these sessions are funded by advertisements, your account reverted back to Pandora Plus automatically at the end of the session - you weren't charged any Pandora Premium fees.

For more information on how Pandora Premium Sessions work, you can view this article.

Hope we continue to see you around the community! 🎶

Adam | Community Moderator

Let's share music in the Music + Podcasts

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3 Replies

AdamPandora
Moderator
Moderator

@Spenc Our support team has taken a look at your account and has confirmed that you enabled a complimentary session of Pandora Premium, which allows you to interact with an ad in order to listen to content on-demand.

Because these sessions are funded by advertisements, your account reverted back to Pandora Plus automatically at the end of the session - you weren't charged any Pandora Premium fees.

For more information on how Pandora Premium Sessions work, you can view this article.

Hope we continue to see you around the community! 🎶

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Fallday
Local Performer

How can I get back to my regular pandora and leave the Premium trial? Thank you. 

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AdamPandora
Moderator
Moderator

@Fallday Our support team has taken a look at your account and has confirmed that you enabled a complimentary session of Pandora Premium, which allows you to interact with an ad in order to listen to content on-demand.

Because these sessions are funded by advertisements, your account reverted back to Pandora Plus automatically at the end of the session - you weren't charged any Pandora Premium fees.

For more information on how Pandora Premium Sessions work, you can view this article.

Hope we continue to see you around the community!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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