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Hi everyone! 👋
We appreciate everyone who has taken the time to share their feedback about advertisements containing explicit or inappropriate content while listening to Pandora.
We understand that hearing ads with language or subject matter you find offensive can be frustrating, especially when listening with children or family members. We appreciate you bringing these concerns to our attention.
For more information about Pandora's approach to advertising and steps you can take to help limit exposure to explicit ads, please check out the Accepted Solution below. ⬇️
Thanks for being part of the Pandora Community! 🎶
We recognize that certain material is sensitive ground, so we do our best to preserve the listening experience. All of our ads are thoughtfully vetted by folks across various teams at Pandora, to ensure they are free from speech or content that is hateful, illegal, false, misleading, fraudulent, inaccurate or unfair. While we respect the perspective of each individual, and while there are occasional judgment calls still required, we feel strongly that our advertising platform should not be in the business of censoring.
That being said, I have a couple of suggestions which you might find helpful. First, you might want to restrict Pandora from playing songs with explicit content. When you do that, you not only remove songs with explicit lyrical content, you also remove some ads that are not intended for people who have demonstrated an aversion to explicit content. As a result, this option may remove some advertisements that might offend you.
To disable explicit content from our website on a computer, click the icon (initial or picture) on the top right corner of the page, select Settings, and then Content Settings.
There, you should see an Explicit Content toggle, which indicates whether you would like to allow explicit content or not. Set this to Off.
You might also consider upgrading to Pandora Plus or Pandora Premium. These are our advertising-free subscriptions, which also offer a number of other benefits you might find attractive.
For instance, Pandora Plus includes unlimited skips, replays, and offline listening, while Pandora Premium boasts all of these features as well as a curated, on-demand library.
Of course, we're happy to have folks listen, whether they are paid or free.
I hope this is helpful, and that you can understand the approach we have taken.
How do we request to not hear ads taking about child sex abuse, and sexual violence?
If there isn't a way to do this, there should be. I fully understand that you have to sell advertising to pay for this and I accept that as part of using the app, but I should not have to be subjected to such offensive content.
If I have to constantly mute the commercials and turn it back up after, what is the point in using pandora when there are so many other options?
We recognize that certain material is sensitive ground, so we do our best to preserve the listening experience. All of our ads are thoughtfully vetted by folks across various teams at Pandora, to ensure they are free from speech or content that is hateful, illegal, false, misleading, fraudulent, inaccurate or unfair. While we respect the perspective of each individual, and while there are occasional judgment calls still required, we feel strongly that our advertising platform should not be in the business of censoring.
That being said, I have a couple of suggestions which you might find helpful. First, you might want to restrict Pandora from playing songs with explicit content. When you do that, you not only remove songs with explicit lyrical content, you also remove some ads that are not intended for people who have demonstrated an aversion to explicit content. As a result, this option may remove some advertisements that might offend you.
To disable explicit content from our website on a computer, click the icon (initial or picture) on the top right corner of the page, select Settings, and then Content Settings.
There, you should see an Explicit Content toggle, which indicates whether you would like to allow explicit content or not. Set this to Off.
You might also consider upgrading to Pandora Plus or Pandora Premium. These are our advertising-free subscriptions, which also offer a number of other benefits you might find attractive.
For instance, Pandora Plus includes unlimited skips, replays, and offline listening, while Pandora Premium boasts all of these features as well as a curated, on-demand library.
Of course, we're happy to have folks listen, whether they are paid or free.
I hope this is helpful, and that you can understand the approach we have taken.
@nothanksreally I moved your post over to this existing thread: Ad Feedback - Explicit Ads
I recommend turning on your Explicit Filter if you'd like to prevent any explicit ads from playing on yoru account.
Check out the accepted solution for instructions on how to do so.
I hope this helps!