Ad Feedback - Explicit ad playing on a podcast

[GenyaRaspberry]

I keep getting ads for... getting legal Marijuana and drugs shipped to my house, and I really wish I wouldn't. I am underage for the use of such substance and am tired of the ads coming up. I understand this app is for varying ages, but kids also use this app, and these ads are unnecessary on this platform, please keep these ads on adultier platforms. Sorry, but thank you 🕸

Moderator Edit: Edited title for clarity

[AdamPandora]

@GenyaRaspberry I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[GenyaRaspberry]

Oh apologies, I do not have Gmail. I have restrictions on my device

[AdamPandora]

No worries, @GenyaRaspberry.

Do you remember the approximate date/time the ad played on your account?

Also if it plays again, please try and capture a screenshot of the ad and send it in a reply to this message.

Thanks for the help!

[GenyaRaspberry]

Yesterday at around 2 pm. I was listening to a podcast.

[AdamPandora]

@GenyaRaspberry Thanks for following up.

Can you please provide some additional details:

• the name of the podcast the ad played on
• the episode number/name the ad played on

Also, can you confirm if this ad was served by Pandora, or if it was an ad that was read out loud by the podcast host during the episode?

I appreciate you working with me on this.