Hi there, @HankHoskins. 👋
First and foremost, thank you for your service.
I’m sorry for the frustration. It sounds like you should have a Premium subscription with your military discount, but are still experiencing ads. After reviewing your account, it appears it’s currently set to the free ad-supported tier, which is why ads are playing.
I’ve opened an email support case for you, and our team will follow up soon to help resolve this.
Please keep an eye out for their email soon and be sure to check your spam / junk folder as well. 📬
