@Gregorydlwnsmd Could you confirm that you are logged into your upgraded account on your device?
Sometimes, it may help to sign out of Pandora, and then sign back in using the email address associated with your upgraded account.
If you are still seeing ads after confirming you are logged in with the correct address, can you please send me a screenshot of the next ad that plays on your account?
(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)
Thank you for working with me on this.
