Showing results for 
Show  only  | Search instead for 
Did you mean: 

Billed by Apple - no longer have access to iPhone to upgrade

Local Performer

I upgraded to pandora plus when I had an iphone and now that I want to upgrade to premium I can't cuz u don't have the iPhone anymore... How can I fix that?


Moderator Edit: Edited title for clarity

Labels (2)
0 Kudos
1 Reply

Community Manager
Community Manager

@Popelina0915 Nice to see you around the Community. 👋🏽

Unfortunately, we can't manage this directly on our end as we don't have access to the Apple billing system.

You'll first need to contact the Apple support team for help canceling your current subscription through their service.

Once you start hearing ads on your account, you can then upgrade to Pandora Premium directly through the Pandora website with a credit card or PayPal account.

Hope this helps!

0 Kudos