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Switching from AT&T to direct-billed subscription

Oldies
Local Performer

I am leaving At&t account that included Pandora.  How can I set up a new account with Pandora on my own and still keep my playlists?

 

Moderator Edit: Edited title for clarity

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AdamPandora
Community Manager
Community Manager

@Oldies It isn't actually necessary to create a new account.

What you'll need to do is first cancel your subscription that you are currently paying for through AT&T.

Once that subscription expires and you start hearing ads on your account, you can then upgrade directly through the Pandora website with a credit card or PayPal account.

When you downgrade back to the free service after your subscription through AT&T expires, you will not be able to access your on-demand music collection or custom playlists. However, your collection and playback history will be stored in our servers for when you return to Premium.

Hope this helps!

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AdamPandora
Community Manager
Community Manager

@Oldies It isn't actually necessary to create a new account.

What you'll need to do is first cancel your subscription that you are currently paying for through AT&T.

Once that subscription expires and you start hearing ads on your account, you can then upgrade directly through the Pandora website with a credit card or PayPal account.

When you downgrade back to the free service after your subscription through AT&T expires, you will not be able to access your on-demand music collection or custom playlists. However, your collection and playback history will be stored in our servers for when you return to Premium.

Hope this helps!

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Oldies
Local Performer

AdamPandora - Thank you so much for your help.  That's good to know.  - Oldies

AdamPandora
Community Manager
Community Manager

Always happy to help, @Oldies. 😁

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