Billed by Google - Charged on an account I no longer have access to

[LB44]

I would like to know the answer to that question how can you cancel a old Pandora account With a Google play membership, but you cannot access the account to cancel it, but you keep getting charged a no one account I’ve been trying for

Moderator Edit: Edited title for clarity

[AdamPandora · Accepted solution]

@LB44 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[LB44]

No problem I do not know how to stop the payments! A Google play store email address to access it is no longer available and I no longer have an to my android phone with the Google play subscription! Google cannot help me and I cannot remember my username and password to access my old Google accounts so I’ve lost all my usernames and passwords that were stored through all my old apps! I would like to know if I canceled my debit card will die council it automatically or do I need to cancel my whole bank account. When the payment goes through, this is all it tells me xx

Moderator Edit: Removed Personal Info