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Billed by Google: Why did my auto-renewal expire?

hfhlt004
Local Performer

Why was my account expired after autorenewal for years??

After several years on auto renewal my account was expired. Do not have explanation

Moderator Edit: Edited title for clarity

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AdamPandora
Community Manager
Community Manager

@hfhlt004 I'm showing your account is currently upgraded through Google Play.

We have limited access to Google Play's billing system, and because they are a third-party vendor, we are unable to resolve this from our end.

You'll need to contact the Google Play support team for further assistance.

I hope this is helpful.


Adam | Community Moderator
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AdamPandora
Community Manager
Community Manager

@hfhlt004 I'm showing your account is currently upgraded through Google Play.

We have limited access to Google Play's billing system, and because they are a third-party vendor, we are unable to resolve this from our end.

You'll need to contact the Google Play support team for further assistance.

I hope this is helpful.


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (3.31.25)
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