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Can I cancel free 3 month trail at any time?

Kodey
Local Performer

If I cancel now will that mess up the free 3 months I just redeemed 

 

Moderator Edit: Edited title for clarity

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3 Replies

AdamPandora
Community Manager
Community Manager

@Kodey Nice to see you around the community. 👋🏽

Turning off the auto-renewal option won't end the trial immediately - it will only prevent the trial from renewing with an actual subscription.

For instructions on how to cancel your trial, check out the Manage subscription: Direct Billed thread. 

Hope this helps! 


Adam | Community Moderator

Come join in on the fun: It's Spooky Season Let's make a playlist together! ‌
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Kodey
Local Performer

why it saying password when i try to cancal the subscription? what password am i entering? is it the password to login because if so it wont take it an is telling me error.

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AdamPandora
Community Manager
Community Manager

@Kodey I am going to have someone from our support team contact you privately via email to help make sure this gets taken care of.

Please keep an eye out for their message. 📬

Thanks for your patience!


Adam | Community Moderator

Come join in on the fun: It's Spooky Season Let's make a playlist together! ‌
New music alert!: Picks of the Week (11.4.24)


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