cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can I cancel free 3 month trail at any time?

Kodey
Local Performer

If I cancel now will that mess up the free 3 months I just redeemed 

 

Moderator Edit: Edited title for clarity

Labels (1)
0 Kudos
3 Replies

AdamPandora
Moderator
Moderator

@Kodey Nice to see you around the community. 👋🏽

Turning off the auto-renewal option won't end the trial immediately - it will only prevent the trial from renewing with an actual subscription.

For instructions on how to cancel your trial, check out the Manage subscription: Direct Billed thread. 

Hope this helps! 

Adam | Community Moderator

Let's share music in the Music + Podcasts

0 Kudos

Kodey
Local Performer

why it saying password when i try to cancal the subscription? what password am i entering? is it the password to login because if so it wont take it an is telling me error.

0 Kudos

AdamPandora
Moderator
Moderator

@Kodey I am going to have someone from our support team contact you privately via email to help make sure this gets taken care of.

Please keep an eye out for their message. 📬

Thanks for your patience!

Adam | Community Moderator

Let's share music in the Music + Podcasts

0 Kudos