It keeps trying to bill my locked credit card but I can't cancel my subscription unless I update billing? tried to get in touch with support agent - says trying to get in touch with an agent but I've been waiting and waiting and no one shows up to help. ???
@jyasdf Sorry for the trouble you are having canceling your subscription.
I have manually created a ticket with our support team for you.
They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.
Thanks for your patience in the meantime!
Update billing