Change credit card

[Verney]

I want to change credit cards

[AdamPandora · Accepted solution]

@Verney It looks like your account is upgraded directly through the Pandora website.

Check out this thread for instructions on how you can update your credit card: Update billing info - Direct Billed

Hope this helps!

[bobcollins861]

I want to change credit cards

[GeraldPandora]

Hi @bobcollins861 

I took a look at your subscription details and it looks like your account is upgraded directly through the Pandora website.

Please check out this thread for instructions on how you can update your credit card: Update billing info - Direct Billed

Hope this helps!

[Richmond49]

How do I update to new Credit card?

[AdamPandora]

@Richmond49 It looks like your account is upgraded through Google Play.

Check out this thread for instructions on how you can update to a new card with their system: Update billing info - Google Play

Hope this helps!

[goducks10]

I would like to change my credit card on file.  It is no longer valid.

[AdamPandora]

@goducks10 It looks like your account is upgraded directly through the Pandora website.

Check out this thread for instructions on how you can update your credit card: Update billing info - Direct Billed

Hope this helps!

[heatherpd]

need to change my credit card 

[AdamPandora]

@heatherpd It looks like the Pandora subscription on your account has already expired.

You can only access and edit your payment info if you have an active subscription. You will be able to provide your new payment information when you upgrade your account again from the Pandora website.

Next, confirm you are logged in with the correct email address. Then, choose your subscription and update your credit card information on the Upgrade page. Please note that any applicable Tax will show in the Order Summary box.

I hope this is helpful. Let us know if you have any more questions or concerns. 

[HeatherGrunwald]

I need to change my Pandora billing credit card.  My old credit card was stolen a week ago. ~H~

[AdamPandora]

@HeatherGrunwald It looks like your account is upgraded through Google Play.

Check out this thread for instructions on how you can update to a new card with their system: Update billing info - Google Play

Hope this helps!

[HeatherGrunwald]

I have gone into the "Update Payment" two times with the same new credit card number. I would really appreciate an email stating that you have received this change and that my account will NOT be cancelled as of March 8th. I have done my part.

Thanks, ~Heather~ (A loyal Pandora subscriber)

[AdamPandora]

@HeatherGrunwald We have limited access to Google Play's billing system and are unable to manage this from our end.

You'll need to contact the Google Play support team for further assistance.

I hope this is helpful.