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Change credit card

Verney
Local Performer

I want to change credit cards

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AdamPandora
Moderator
Moderator

@Verney It looks like your account is upgraded directly through the Pandora website.

Check out this thread for instructions on how you can update your credit card: Update billing info - Direct Billed

Hope this helps!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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AdamPandora
Moderator
Moderator

@Verney It looks like your account is upgraded directly through the Pandora website.

Check out this thread for instructions on how you can update your credit card: Update billing info - Direct Billed

Hope this helps!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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bobcollins861
Local Performer

I want to change credit cards

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GeraldPandora
Moderator
Moderator

Hi @bobcollins861 

I took a look at your subscription details and it looks like your account is upgraded directly through the Pandora website.

Please check out this thread for instructions on how you can update your credit card: Update billing info - Direct Billed

Hope this helps!

Gerald | Community Moderator
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Richmond49
Local Performer

How do I update to new Credit card?

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AdamPandora
Moderator
Moderator

@Richmond49 It looks like your account is upgraded through Google Play.

Check out this thread for instructions on how you can update to a new card with their system: Update billing info - Google Play

Hope this helps!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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goducks10
Local Performer

I would like to change my credit card on file.  It is no longer valid.

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AdamPandora
Moderator
Moderator

@goducks10 It looks like your account is upgraded directly through the Pandora website.

Check out this thread for instructions on how you can update your credit card: Update billing info - Direct Billed

Hope this helps!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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heatherpd
Local Performer

need to change my credit card 

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AdamPandora
Moderator
Moderator

@heatherpd It looks like the Pandora subscription on your account has already expired.

You can only access and edit your payment info if you have an active subscription. You will be able to provide your new payment information when you upgrade your account again from the Pandora website.

Next, confirm you are logged in with the correct email address. Then, choose your subscription and update your credit card information on the Upgrade page. Please note that any applicable Tax will show in the Order Summary box.

I hope this is helpful. Let us know if you have any more questions or concerns. 

Adam | Community Moderator

Let's share music in the Music + Podcasts

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HeatherGrunwald
Local Performer

I need to change my Pandora billing credit card.  My old credit card was stolen a week ago. ~H~

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AdamPandora
Moderator
Moderator

@HeatherGrunwald It looks like your account is upgraded through Google Play.

Check out this thread for instructions on how you can update to a new card with their system: Update billing info - Google Play

Hope this helps!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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HeatherGrunwald
Local Performer
I have gone into the "Update Payment" two times with the same new credit card number. I would really appreciate an email stating that you have received this change and that my account will NOT be cancelled as of March 8th. I have done my part.

Thanks, ~Heather~ (A loyal Pandora subscriber)
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AdamPandora
Moderator
Moderator

@HeatherGrunwald We have limited access to Google Play's billing system and are unable to manage this from our end.

You'll need to contact the Google Play support team for further assistance.

I hope this is helpful.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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