Changing Billing Date

[robertmenzb43]

How can I change my billing date?

Moderator Edit: Changed title for clarity

[EmperorJJ1]

Thanks Adam. Not sure if you know but hopefully when I re-subscribe my playlists will still be there

[AdamPandora]

@EmperorJJ1 Yes - all content in your collection (including your playlists) will still be there when you resubscribe.

Hope this helps clarify. 

[EmperorJJ1]

awesome. thanks for the info and merging with this thread. i think i need to learn to use the search a little better next time.

[AdamPandora]

Always happy to help, @EmperorJJ1!

Hope we continue to see you around the Community! 😎

[D0]

Started on 4th billed on 1st

[AdamPandora]

@D0 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[D0]

Do not bill me until the 3rd

[AdamPandora]

@D0 Unfortunately, we aren't able to manually adjust the date you are billed. If you'd like to change your renewal date, you'll need to cancel your subscription and resubscribe on the date you'd like to be charged.

Keep in mind that the date the charge is reflected on your bank or credit card statement may still vary a day or two from the date you upgrade.

[NeoBlakkrstal]

"Unfortunately, we aren't able to manually adjust the date you are billed. If you'd like to change your renewal date, you'll need to cancel your subscription and resubscribe on the date you'd like to be charged."

This is ridiculous in our modern electronic world. I don't want to change the billing date, I want to pay early. Like, when I have the money, and not 3 weeks after that. I would think it wouldn't be hard to allow customers to pay for their sub whenever, and then tack the time onto the current billing date. For instance, I am billed on the 21st of a given month, I pay for it on the 1st, or whenever, but before the 21st, Pandora just tacks that on so my expiration moves from 2025 to 2026. Seems pretty easy to me, and would be more customer centric than "Cancel and resub", that seems counter productive given the competitive environment you are existing in, I mean Apple Music and Spotify are out there salivating to take your customers, just sayin.