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Changing Subscription Plan

bobames
Local Performer

I used to have a Premium plan and I decided to go to a Family plan for two reasons.  The first being to invite my children to Pandora.  The second was to have two accounts, one for the house and one for me when I was away.  My children do not use it.  My wife does not use the house plan.  The Family Plan is under one of my two emails.  My home email account owns the family plan.  All my stations and downloads are on my travel email, which again does not manage the Family Plan.  
I use the downloads for music when I am overseas and there is no Pandora access (Europe).  I want to go back to the individual Premium Plan as I am the only one that uses Pandora.  How do I do this without losing all my music?

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AdamPandora
Community Manager
Community Manager

@bobames I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (12.2.25)

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AdamPandora
Community Manager
Community Manager

@bobames I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (12.2.25)
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