cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charged Twice

khill7158
Local Performer

I was charged twice today and can't seem to get my system to let an email option open to reach out to Pandora. It keeps telling me it lost connection.  I've tried on different browsers with the same issue. Any suggestions to get ahold of them? 

Labels (2)
0 Kudos
1 Solution

Accepted Solutions

AdamPandora
Community Manager
Community Manager

@khill7158 Nice to see you around the community.

For future reference, check out this thread for the various ways you can get in contact with our support team: How to contact customer service?

In the meantime, I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (12.2.25)

View solution in original post

0 Kudos
1 Reply

AdamPandora
Community Manager
Community Manager

@khill7158 Nice to see you around the community.

For future reference, check out this thread for the various ways you can get in contact with our support team: How to contact customer service?

In the meantime, I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (12.2.25)
0 Kudos