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Charged after cancellation

phillipm539
Local Performer

hey so i tried cancelling my subscription last month and it send it went through but they charged me for again for the subscription how do i stop it from taking anymore money

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25 Replies

cuban1369
Local Performer

Hi Adam I cancelled my acc aswell and still being charged please help

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AdamPandora
Moderator
Moderator

@cuban1369 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Tanastrickland
Local Performer

Same thing happened to me 

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AdamPandora
Moderator
Moderator

@Tanastrickland I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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jazminb
Local Performer

I checked everything to see if i still have a subscription for pandora and i don’t but they keep charging me how can it stop so i can get my money back 

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AdamPandora
Moderator
Moderator

@jazminb I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Music + Podcasts

0 Kudos