@Daneschlyer Our support team has taken a look at your account and have confirmed that your account is currently upgraded through Apple.
Subscriptions purchased on iOS devices (iPhone, iPad, iPod Touch) are billed through Apple, so any billing discrepancies are handled by their support team.
To request a refund through Apple, please follow these steps from a computer or mobile device:
For additional help with your purchase, go to Subscriptions and Purchases Support.
Even though it is Apple's policy not to issue refunds for subscriptions you've purchased through Apple, they will make an exception in certain cases. They should reply to your request within 24 hours.
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In the future if you need to contact our support team directly for assistance, you can send them a message here.
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