cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Family Plan

JohnSmith729
Local Performer

How do I get into the other accounts in the Family Plan?

Labels (1)
0 Kudos
2 Replies

Haverfordwest
Opening Act

@JohnSmith729 You can't access any other account on your Family Plan other than your own. The pandora accounts added to your family plan are still individual accounts with their own password. 

You can only remove accounts from your family plan under the subscription tab in your settings. 

0 Kudos

AdamPandora
Moderator
Moderator

@JohnSmith729 As the master account holder, you only have direct control of the subscription itself:

  • You can invite/remove accounts from the subscription
  • You can manage the subscription settings (update billing preferences/cancel)

If you are the owner of the additional accounts on your family plan, then you can log in using the email address and password you used to create them with.

If you are not the owner of those additional accounts, then the only way you will be able to access them is if the owners of the accounts provide you with their log in credentials.

Hope this helps clarify. Thanks for being a part of the community! 

 

 

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos