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Direct billed - Copy of Invoices/Receipts

spm1900
Local Performer

How do I print of a receipt for my Pandora Bill. It is needed for work purposes 

Labels (1)
127 Replies

AdamPandora
Community Manager
Community Manager

@Lacey2023 I moved your post over to this existing thread: Direct billed - Copy of Invoices/Receipts

I do see you have an open case with our support team regarding this issue.

If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.

Thanks for being a part of the Community!

 

chandrap4
Local Performer

Can my March subscription receipt be emailed to me? 

Thank you! 

Samantha Keane

 

979298
Underground

Good morning.

I have no idea why I'm being included on others e-mails regarding their subscriptions, but I am requesting to be removed. These many many e-mails regarding these issues for quite a lot of your customers, seems to me, should be confidential.

Please remove me from this distribution list.

Respectfully,

Beverly A. Roberts

Moderator Edit: Removed Personal Info

monoflo_sounds
Local Performer

Adam,

It appears that this is something that should at least be part of the dashboard.

Can I get the receipts for February and March emailed to me, please?

0 Kudos

AdamPandora
Community Manager
Community Manager

@monoflo_sounds Thanks so much for your feedback.

If you haven't already done so, I recommend giving this existing idea a ❤️ to express your interest in getting that option added to the service.

In the meantime, I went ahead and emailed you a copy of your latest receipt for the charge that was made in March (your account is upgraded with an annual subscription, and was only charged in March).

Hope this helps!

0 Kudos

MDI
Underground

Good morning! Could you send me a receipt for the charge to my credit card on 3/18? Thank you!

0 Kudos

AdamPandora
Community Manager
Community Manager

@MDI A copy of your latest receipt has now been emailed to you.

Hope this helps!

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dsgballroom
Local Performer

Can I please get a copy of a receipt or invoice for this account.

0 Kudos

AdamPandora
Community Manager
Community Manager

No problem, @dsgballroom.

A copy of your latest receipt has now been emailed to you.

Enjoy the music!

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nkimberlain
Underground

Can you please email me a copy of my receipt for the most recent transaction from 4/4/24? Also, How is it that i still have to send this same message in the message boards every month. This has been going on for over 2 years now. When is Pandora going to fix this and add this option in our account settings to allow us to get it ourselves? Or how about automatically sending an email when you charge the card?

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TannerPandora
Moderator
Moderator

Hi @nkimberlain 

I've sent over an email receipt for the most recent transactions from your account to the email associated with your Pandora account.

Thanks for being part of community!


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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dsgballroom
Local Performer
Hi, I have not seen the receipt. Can you please send this again.
Brook

--
Denver Center for the Performing Arts
Seawell Ballroom Event Technical Team | ST6
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TannerPandora
Moderator
Moderator

Hi @dsgballroom 

I've resent your receipt, you should receive it shortly. If you don't see it by end of day, be sure to check junk or trash folders.

Let me know if it's still not coming through.


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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korestmusic
Local Performer

@AdamPandora 

Adam, I am in need of a copy of my latest receipt in order to submit to my company.  korestmusic is the account but I need it sent to my corporate email

Thank you,

Tony Marques

Moderator Edit: Removed Personal Info

0 Kudos

AdamPandora
Community Manager
Community Manager

@korestmusic Please submit a message to our support team through our contact form. They will be able to help further assist with sending the receipt to your separate email address.

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gallery64mgr
Local Performer

Hello, Are you able to provide a copy of my most recent receipt? Thank you!

0 Kudos

AdamPandora
Community Manager
Community Manager

@gallery64mgr A copy of your latest receipt has now been emailed to you.

Hope this helps!

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979298
Underground

Good morning.

Again, kindly ask that you remove me from this string. I really feel strongly that this conversation should be confidential between you and your subscriber. I haven't had any issues as yet, and hope not to.

Respectfully,

Beverly A. Roberts

Moderator Edit: Removed Personal Info

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AdamPandora
Community Manager
Community Manager

@979298 You will need to manage your notification preferences in order to opt out of receiving notifications from this thread.

To do so, navigate to:

  1. My Settings
  2. SUBSCRIPTIONS & NOTIFICATIONS
  3. Notification Settings
  4. From there, you will be able to make the proper selections to adjust your notification preferences.

Hope this helps!

0 Kudos

mquinn541
Underground

Hello Adam,

Last year you were able to furnish a receipt for my business office regarding my Pandora subscription renewal. Could you help with that again this year?

Thanks,

Moshe

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