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Direct billed - Copy of Invoices/Receipts

atleye0
Local Performer

Adam, can you please send me my receipt for May? Has there been any update to this feature yet?

Labels (1)
159 Replies

AdamPandora
Moderator
Moderator

No problem, @Jakesdad1.

A copy of your receipt has now been emailed to you.

Enjoy the music!

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pmcdonough
Underground

May I please request a copy of my invoice for 7/2025?  Thank you

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AspenA
Local Performer

i am needing a copy of my Invoice for the month of August.

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AdamPandora
Moderator
Moderator

@pmcdonough @AspenA A copy of your latest receipt has now been emailed to you.

Hope this helps!

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pmcdonough
Underground

Thank you so much.

Moderator Edit: Removed Personal Info

borri34
Local Performer

Please send a receipt for August.  Unless I am missing something, it is pretty frustrating having to track this down, considering it is a fundamental business requirement. 

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AdamPandora
Moderator
Moderator

@borri34 Nice to see you around the community.

If you haven't already done so, I recommend giving this existing idea a ❤️ to express your interest in getting that option added to the service.

In the meantime, I went ahead and emailed you a copy of your latest receipt.

Hope this helps!

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njoffer8
Local Performer

Hello, is there any way I can get the past 6 charges emailed to me? I wasn't sure how to go about this any guidance would be appreciated!

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AdamPandora
Moderator
Moderator

@njoffer8 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

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nkimberlain
Underground

please send me my Sept receipt that was just charged. Thank you

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AdamPandora
Moderator
Moderator

@nkimberlain I've gone ahead and emailed you a copy of your latest receipt.

Hope this helps!

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AVProduction
Local Performer

I need a copy of the 8/6/24 receipt for renewal of $77.83 for my records. I don't have an email regarding the payment.

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AdamPandora
Moderator
Moderator

@AVProduction No problem - a copy of your latest receipt has now been emailed to you.

Hope this helps!

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AVProduction
Local Performer

Yes it does! Thank you!


mod edit: removed personal information

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Lacey2023
Underground

Where are these emails going to? I have not received anything for my August payment. Trying to get receipts from Pandora is ridiculous. 

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wilshire_1919
Local Performer

Hello Adam,

Could I please get my invoice for the month of September? Thank you!

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MRIsemn
Local Performer

Could you please provide a billing receipt for me? 

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AlyssaPandora
Community Manager
Community Manager

Hey, @MRIsemn. 👋

To keep everything organized, I moved your post over to this existing thread: Direct billed - Copy of Invoices/Receipts

I have sent the annual subscription receipt to your email address. Hope this helps! 🎧

 

Alyssa | Community Manager
Let's talk music in Community Chat
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AlyssaPandora
Community Manager
Community Manager

Hi, @Lacey2023. 👋

I've gone ahead and resent your August receipt to the email address associated with your Pandora account. If you haven't received it yet, please check your spam / junk folder to make sure it didn't end up there. 📬

If you continue to have trouble with this, please let us know. Thanks for being a part of the Pandora Community and for your feedback around the receipt process. 🎧

 

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week:New Music: Picks of the Week (09.30.24)
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AlyssaPandora
Community Manager
Community Manager

Hey, @wilshire_1919. 👋

No problem at all. The receipt for your subscription was sent over to your email inbox. 

Thanks for your continued support, and for visiting the Pandora Community! :pandora:

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week:New Music: Picks of the Week (09.30.24)
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