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Family Plan Add Family Member Still Saying Pending After One Month

spd3
Local Performer
‎03-05-2026 09:35 AM

Added a family member to my Family Account.  Sent the Invite but it is still saying Pending.

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AdamPandora
Community Manager
Community Manager
‎03-06-2026 06:55 AM

Sorry for any trouble, @spd3.

Since this involves your upgraded account, I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (4.29.26)

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AdamPandora
Community Manager
Community Manager
‎03-06-2026 06:55 AM

Sorry for any trouble, @spd3.

Since this involves your upgraded account, I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (4.29.26)
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