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Family member no longer has access to email

holdinmyhorses
Local Performer

I have activated a Pandora Family account, but one of my family members existing Pandora account is connected to an email that he can no longer access. How can I change the email associated with this account so that he can activate Pandora Family and enjoy all the benefits of Premium?

Moderator Edit: Edited title for clarity

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AdamPandora
Moderator
Moderator

@holdinmyhorses Our support team will need to speak with him directly if he needs help updating the email address on his account.

Please have him either create a Community account and post on this same thread, or reach out via email here.

Hope this helps clarify.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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