Getting ads on family plan

[keys2la]

Originally I had a subscription on my Apple account. I cancelled that subscription. My wife said  "lets get the family plan" .  She purchased the plan on her credit card. We logged on to Pandora.com and purchased the family plan. Now she is getting ads in her car while listening. I do not get the ads. However my favorite stations are no longer available on my car, but they are on our tv at home. Is this an email issue? Should we be using one email on Pandora or both?

[AdamPandora]

@keys2la Sorry for the trouble.

I do see you've submitted a message to our support team through our help page.

To help avoid any confusion or crossed communication between multiple agents and the community, I recommend working directly with the support agent that will be contacting you.

Please keep an eye out for their email reply, and they will be happy to further assist.

Thanks for your patience in the meantime!