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How can I switch back from Premium to Plus

tnickerson
Local Performer

After a very shot time using my Premium free trial, I realized it is not for me.  How can I remove it and go back to my Plus membership?  I don't care for the look or feel of the Premium membership and since I use Pandora on a desktop unit, I cannot take  music with me without downloading.

 

 

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AdamPandora
Moderator
Moderator

@tnickerson I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Playlist Swap

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AdamPandora
Moderator
Moderator

@tnickerson I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Playlist Swap

View solution in original post

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212010286d
Local Performer

Hello AlyssaPandora,

I mistakenly upgraded to premium the other day expecting a better result from Fitbit. I discovered this was not correct. I want to roll back my subscription to "plus" and receive reimubursement on credit card for $54.xx bill two days ago. 

How do I do this?

Thank you,

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AlyssaPandora
Moderator
Moderator

Hi there, @212010286d. 👋

To keep the community space organized, I moved your post over to this existing thread: How can I switch back from Premium to Plus

I can have someone from our User Support team reach out to via email to assist with setting your subscription back to Plus instead of Premium. Please keep an eye out for their email. If you don't see it soon, be sure to check your spam / junk folder.

Thanks for your patience during this process. 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

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