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How do I upgrade to the military plan?

chapman64
Local Performer

How do I reactivate my military membership in Pandora

 

Moderator edit: edited title for clarity

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1 Solution

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AdamPandora
Community Manager
Community Manager

@chapman64 Welcome to the community!

To see if you're eligible to upgrade, please visit our website. (Keep in mind that if your Pandora account is currently upgraded, you may need to cancel your current subscription and wait for it to expire until you are able to apply for the military plan.)

For more information about the verification process or your eligibility, check out SheerID's FAQ.

 

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15 Replies

AdamPandora
Community Manager
Community Manager

@chapman64 Welcome to the community!

To see if you're eligible to upgrade, please visit our website. (Keep in mind that if your Pandora account is currently upgraded, you may need to cancel your current subscription and wait for it to expire until you are able to apply for the military plan.)

For more information about the verification process or your eligibility, check out SheerID's FAQ.

 

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chapman64
Local Performer

Yes I received an answer and I re activated my military membership. 

OlWarrior
Local Performer

Can't find the path online to change to Military Premium.

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AdamPandora
Community Manager
Community Manager

@OlWarrior I moved your post to this thread to keep the community tidy.

Check out the accepted solution to this thread for instructions on how you can sign up for the military plan.

Hope this helps! 😎

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diane17
Local Performer

Can we get pandora cheaper if my husband is a Veteran

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AdamPandora
Community Manager
Community Manager

@diane17 I moved your post to this thread to keep the community tidy.

We offer a Pandora Premium Military plan at a discounted rate of $8.99 monthly or $98.89 annually for qualified listeners.* The regular price for this subscription tier is $10.99 monthly or $120.89 annually.*

This offer is available to qualified military affiliates, including active duty, reservists, retirees, veterans, disabled veterans, and military-registered dependents, but requires verification through SheerId.

Please keep in mind that once you've successfully upgraded to this reduced rate, your account will no longer be eligible for any additional trial offers. The balance of any prior offers you accepted (such as a free trial) will be forfeited and you will immediately be charged for your new subscription.

If more than one member of your family would like Premium Military, each qualified member will need to be verified in order to upgrade.

Visit our website to view your subscription options or to upgrade.

If you are already upgraded directly through our website, you can manage this from the subscription details page.

For more information about the verification process or your eligibility, check out SheerID's FAQ.

Let me know if you have any additional questions.
 

*Taxes may apply depending on your local tax laws.

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loydgolf1
Local Performer

trying to upgrade to premium, but wont let me on the Military discount, wont let me update my payment info, but yet took out my payment last

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AdamPandora
Community Manager
Community Manager

@loydgolf1 I do see you were able to successfully upgrade to your account to Pandora Premium Military.

Was there anything else you needed help with?

Let me know.

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Uniformed-64
Local Performer

So, all I've seen as I peruse this community is a bunch of nonanswers. Not even going to query about the Military Premium verification provider, should I have found the spot, just going to tuck my tail and wander off.

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diadia710
Local Performer

I just realized I have been missing out on the military discount all this time. I just renewed my annual subscription one month ago at full Premium Plus price. I don't necessary need a refund; but, I would like to benefit from that 20% discount. How can I best accomplish this? 

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AdamPandora
Community Manager
Community Manager

@diadia710 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

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Yako
Local Performer

I want my military subscription back. I was told to unsubscribe my Google play subscription which I've done. And yet the system says otherwise. 

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AdamPandora
Community Manager
Community Manager

@Yako I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

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Jtag
Casual Fan

Is there military or first responders subscriptions?

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AdamPandora
Community Manager
Community Manager

@Jtag We offer a Pandora Premium Military plan at a discounted rate of $8.99 monthly or $98.89 annually for qualified listeners.* The regular price for this subscription tier is $10.99 monthly or $120.89 annually.*

This offer is available to qualified military affiliates, including active duty, reservists, retirees, veterans, disabled veterans, and military-registered dependents, but requires verification through SheerId.

Please keep in mind that once you've successfully upgraded to this reduced rate, your account will no longer be eligible for any additional trial offers. The balance of any prior offers you accepted (such as a free trial) will be forfeited and you will immediately be charged for your new subscription.

If more than one member of your family would like Premium Military, each qualified member will need to be verified in order to upgrade.

Visit our website to view your subscription options or to upgrade.

If you are already upgraded directly through our website, you can manage this from the subscription details page.

For more information about the verification process or your eligibility, check out SheerID's FAQ.

Let me know if you have any additional questions.
 

*Taxes may apply depending on your local tax laws.

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