How to access Pandora Military plan after upgrading

[Wildgerman]

Just signed up for the Pandora Military plan and was excepted, the regular account will b cancelled because I had to change credit card numbers , so I upgrades to the military account. 

How do I access the New Military account?

Can I move my old music to the new account?

Moderator Edit: Edited title for clarity

[AdamPandora]

@Wildgerman I do see you were able to upgrade the Pandora account connected to your Community profile to the Military plan.

As long as you are signed into this account on your devices, you should be able to enjoy the benefits of your subscription.

To clarify, are you having trouble signing into this account?

Let me know.

[Wildgerman]

I can sign in to my current account, but if I try and sign in to the
military version it says I have the wrong password

[AdamPandora]

@Wildgerman There isn't actually a separate log-in for your subscription.

You can use the same email address and password you've always used to access your account.

What is the make and model of the device are you having trouble signing into?

Let me know.

[Wildgerman]

Will this automatically switch over to the Military account

[AdamPandora]

@Wildgerman Yes - your account is already upgraded, so once you sign in, you'll be able to receive all of the benefits of your subscription.

Let me know if you continue to run into trouble with this.

[Wildgerman]

Ok, Thanks

[AdamPandora]

Always happy to help, @Wildgerman. 🤝

[Ron21]

can't access my military premium account

[AdamPandora]

@Ron21 I'm showing the account connected to your Community profile is set up with the free service.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!