How to cancel gift subscription that can't be used

[Mick2]

How do I cancel a gift subscription I purchase for someone who cannot use it.

moderator’s edit: changed title for clarity

[AlyssaPandora · Accepted solution]

Hi there, @Mick2. 👋

Thanks for reaching out in the Pandora Community. Because this question is related to a gift subscription and we'll need more detailed information, I’ve routed it to our support team by creating an email case on your behalf.

Please keep an eye out for their message. Thanks for your patience. 📬