I can't change my subscription on my account. I got Pandora Premium through AT&T when I had cell service with them. I switched carriers about a year ago and my account is still associated with AT&T. It says the following:
You're currently subscribed to Pandora Premium via AT&T. Manage your subscription on AT&T.
I've reached out to AT&T and was bounced around for over 2 hours trying to get them to resolve the issue. I kept getting passed around. I spoke to 8 different people of which none were a help. Going to attwatchtv.com and signing in did nothing. I do not have an Unlimited plan and my account should no longer be associated with them.
I spoke to someone in support chat from Pandora about this and they were not able to help, which I find a little odd since it's your service. I was told to delete the account so that I could reuse my email address for a new account which I was okay with. Unfortunately, you need to change plans to the free one to be able to delete the account which leads me back to the original issue. AT&T.
I would like Pandora to brute force the breaking of my account so that I can have my email address back to sign up for a new family account.
Thanks
Moderator Edit: Edited title for clarity
