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How to create new accounts for family plan

Henhouse
Local Performer

Family Invite take them to the website, but does not allow them to setup a password

need help seting up each famly members password

Moderator Edit: Edited title for clarity

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3 Replies

AdamPandora
Community Manager
Community Manager

@Henhouse I do see you have an open case with our support team regarding this issue.

If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.

Thanks for being a part of the Community!


Adam | Community Moderator
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Greyartistrynv
Local Performer

I signed the family plan and invited one of them.

 

The family member accepted the invitation but there is no way to sign for him.

 

How can my family member can have an account ??

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AdamPandora
Community Manager
Community Manager

@Greyartistrynv It looks like your family member was able to successfully create their Pandora account and join your Premium Family plan.

Was there anything else you needed assistance with?

Let me know.


Adam | Community Moderator
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