I made two different payments last month

[Allameen]

? If I paid twice last month 12.99 and 5.99 by mistake why didn’t I get a credit because it’s saying that I need to pay again

[AlyssaPandora · Accepted solution]

Hi there, @Allameen. 👋

Thanks for sharing your experience, and sorry to hear that.

I've created an email support case for you with one of our agents. They should be able to help determine what's happening with the double charge. Please keep an eye out for their email soon. 📬