I paid for a subscription, but still getting ads.

[Landyannie]

I am having the same issue. How was this resolved for you?

[AdamPandora · Accepted solution]

@Landyannie Sorry for the trouble you are having with your subscription.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!