I was charged for 2 subscriptions

[Almabby]

• I was charged for 2 subscriptions and it was noted on the bill. I thought I had canceled the lower tier one. They’re both on the same account. Can anyone send help?

[AdamPandora · Accepted solution]

Sorry for any trouble, @Almabby.

Since this involves your upgraded account, I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!