When I tried to invite someone to join my subscription. The email that was entered was put in correctly and the app was saying the email was invalid. Why is this happening?
Moderator Edit: Edited title for clarity
@BM11 I am going to have someone from our support team reach out to you privately via email to help look into this further.
Please keep an eye out for their message.
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I'm having the same problem 😕
@CastleForge To clarify, are the family members you invited to join your Premium Family plan running into issues signing into their accounts?
If so, please have each of them reach out directly to our support team separately here for further assistance.
Thanks for your patience in the meantime!
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