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Invalid payment method

Local Performer

I’m in the same situation. The site keeps saying my card is invalid when it is not. I’ve tried different cards, different search engines, my phone.

I am having the same issues as others. I tried to update my payment information and it told me the payment information wasn't valid. I tried different cards, different web browsers, even my phone. Nothing worked

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Community Manager
Community Manager

@Cdog115 Check out this thread for more informaiton around the error message you are receiving: Error Message: "Sorry, your payment information is not valid"

In the meantime, I have also created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

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