Error Message: "Sorry, your payment information is not valid"
When attempting to upgrade or update your payment on Pandora, you may receive this error message for a variety of reasons.
Please consider the following actions that have been helpful in this issue’s resolution -
- Contact your bank to make sure they haven’t put a security measure on the payment.
- Open the Pandora website in a new window.
- Clear your browser history and cache and open the Pandora website to try the payment again
If you continue to have problems after attempting the above steps, please do not hesitate to contact our support team here.
